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Engagement Surveys

22/08/2012

Are you an “upper” or a “downer” to others?

By Drake Editorial Team

Whether you affect people positively or negatively doesn’t only determine what people think of you and their willingness to help you. It also profoundly influences how valuable you are to your employer...

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31/07/2012

Q & A from the webinar "managing your personal brand through social media"

By Drake Editorial Team

Question: What do you think of a candidate who sets up a profile under her maiden name so that her current employer will not know she is trying to change careers?

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18/07/2012

Six strategies to building a stronger team

By Drake Editorial Team

In business, the main focus is often on the bottom line, and things like relationships get pushed to the back burner. But relationships are important in business, whether you are talking about relationships with your customers, your team members, or even yourself.

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18/07/2012

How to sustain organizational success through creative thinking – a seven step model

By Drake Editorial Team

In a rapidly changing world, business leaders are finding it difficult to keep their competitive advantage on an on-going basis. Technology and cost control are no longer adequate to sustain the lead.

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13/06/2012

Bad customer service: “it’s the people, stupid” or “blame the bosses' policies”?

By Drake Editorial Team

In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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12/06/2012

Be a better meeting manager

Meetings are great opportunities to share information with your team, to build skills, to motivate, and to give your team a chance to sound off.

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