Purpose of Role: To use technical knowledge along with sales skills to provide advice and support on a range of products. Manage sales of the client’s products to OEMs and various large organisations. Assist colleagues with bids and tenders for new clients from a technical perspective.
Key Responsibilities: - Prepare and deliver presentations explaining technical products to existing and prospective customers.
- Talk with customers, the sales team, and engineers to determine product needs and system requirements.
- Provide customers with product sales support.
- Work with sales teams to secure and renew orders.
- Search for new clients who might benefit from company products or services and maximize client potential in designated regions.
- Develop long-term relationships with clients, managing and interpreting their requirements.
- Negotiate tender and contract terms and conditions to meet both client and company needs.
- Calculate client quotations and administer client accounts.
- Provide pre-sales technical assistance and product education.
- Work on after-sales support services and provide technical backup as required.
- Arrange and carry out product training.
- Analyse costs and sales.
- Prepare reports for head office and keep customer records.
- Support marketing activities by attending trade shows, conferences, and other marketing events.
- Liaise with other members of the sales team and other technical experts.
- Provide training and produce support material for other members of the sales team.