Purpose of Role: To use technical knowledge along with sales skills to provide advice and support on a range of products. Manage sales of the client’s products to OEMs and various large organisations. Assist colleagues with bids and tenders for new clients from a technical perspective.
Key Responsibilities:
  • Prepare and deliver presentations explaining technical products to existing and prospective customers.
  • Talk with customers, the sales team, and engineers to determine product needs and system requirements.
  • Provide customers with product sales support.
  • Work with sales teams to secure and renew orders.
  • Search for new clients who might benefit from company products or services and maximize client potential in designated regions.
  • Develop long-term relationships with clients, managing and interpreting their requirements.
  • Negotiate tender and contract terms and conditions to meet both client and company needs.
  • Calculate client quotations and administer client accounts.
  • Provide pre-sales technical assistance and product education.
  • Work on after-sales support services and provide technical backup as required.
  • Arrange and carry out product training.
  • Analyse costs and sales.
  • Prepare reports for head office and keep customer records.
  • Support marketing activities by attending trade shows, conferences, and other marketing events.
  • Liaise with other members of the sales team and other technical experts.
  • Provide training and produce support material for other members of the sales team.

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